Shipping policy

We aim to dispatch all orders within 1–2 business days of purchase. Once your order has been shipped, you'll receive a confirmation with tracking details so you can follow its journey to you.

Delivery timeframes may vary depending on your location and the shipping method selected at checkout. Please note that dispatch times may be slightly extended during busy periods or public holidays.

If you have any questions about your order, feel free to reach out to us by innila@innila.com.au.

Estimated Delivery Times (Domestic)

Once dispatched, please allow the following estimated delivery timeframes based on Australia Post services:

Destination	Standard	Express
Same state (metro)	2–4 business days	1–2 business days
Same state (regional)	3–6 business days	2–3 business days
Interstate (metro)	3–6 business days	1–3 business days
Interstate (regional)	5–10 business days	2–5 business days
Remote areas (WA, NT, far QLD)	7–12 business days	3–6 business days

Timeframes are estimates provided by Australia Post and are not guaranteed. Delays may occur during peak periods such as Christmas, Easter, and public holidays.

Please add our dispatch window of 1–2 business days to the above estimates for your total delivery timeframe.

For the most up-to-date information, visit Australia Post's delivery timeframes page.